How C.S.S. works
Know precisely what you have and make your next decision with confidence. Start with the question you need to resolve; we will help identify the right verification.
How an assignment works
Tell us what you need
Tell us the decision or question you need to resolve, the commodity, location, and timing. We confirm the scope and the information your team needs.
We verify it
Our experienced, independent team carries out the agreed sampling, grading, inspection, or verification and keeps you informed as the work progresses.
You move forward with confidence
Use the findings and supporting records to understand the product in front of you and decide what happens next.
The information behind your decision
Most client work starts with a conversation. A real person listens, helps identify the right approach, and fits the assignment to your team's existing process.
A cupping lab can be overshadowed by the demands of trading platforms and logistics. CSS treats the lab as a primary customer because it receives and uses the physical samples. We specialize in fitting our system reporting into each client's lab and receiving workflow.
The goal is to make receiving, logging, tracking, and evaluating samples as clear and easy as possible. Reporting and communication are adapted to the assignment and to the way your team already works. Clear, efficient communication keeps your team informed. Reports and invoicing are customized to suit your needs.
Clear instructions, experienced fieldwork, and documented findings connect the work to the decision.
Tell us where the friction is in your process, and we will help make receiving, logging, tracking, and evaluating samples clearer and easier.
Clear, efficient communication. Every step.
Each update gives clients a concise view of completed work, pending assignments, and exceptions that need attention, with shipment and tracking details where available.
What the record tells you
Exceptions identify conditions that need attention. A customs hold remains pending until the cargo is available. These examples show how an assignment can be documented; they are not live shipment records.
| Lot | Commodity | Bags | Tracking | Status |
|---|---|---|---|---|
| 4412-C | Green coffee | 275 | Example 001 | Shipped |
| 4413-A | Cocoa | 1,100 | Example 002 | Shipped |
| 4415-B | Green coffee | 320 | Not assigned | Pending |
| 4418-A | Cocoa | 860 | Not assigned | Exceptions |
| 4420-B | Green coffee | 240 | Not assigned | Customs Hold |
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Where we work
Offices with CSS staff
Coverage
- Domestic
- Assignments anywhere in the United States, including regular work in New York, New Jersey, Philadelphia, Baltimore, and Houston.
- International
- Assignments abroad, arranged around your cargo. Tell us where it is and we will confirm how we can cover it.