Get the right eyes on what matters.
You need to know that the product delivered is the product you were promised. C.S.S. provides experienced, independent coffee and cocoa sampling, grading, and inspection so you can make your next decision with confidence.
Who calls us
Independent evidence from a partner representing only your interests.
Importers
Arrival sampling gives importers their first independent evaluation of the product as it actually landed.
Exporters
Independent verification at destination helps confirm that contractual specifications were met and provides evidence when landed quality is disputed.
Roasters
We draw consistent third-party samples to each roaster's specifications, giving quality teams dependable material for evaluation.
Warehouses
We conduct independent inventory audits, support licensing renewals, and advise on facility suitability before an inspection or operational change.
Insurers
Before a claim, we assess facility conditions against underwriting requirements. After a loss, we inspect and document damage so the loss can be accurately represented and, where possible, minimized.
Lenders
We verify inventory and collateral through counts, reconciliations, visual confirmation, and, when needed, full sensory evaluation.
What we do
Explore Our Services →Sampling
Independent sampling in port and warehouse settings, with expedited sampling and communication. Our Transportation Worker Identification Credential (TWIC) holders can access secured waterfront facilities when needed.
Surveys, inspections & inventory audits
Damage surveying, condition inspections, load supervision, and inventory audits, with photographs and reports of findings.
Clear, efficient communication. Every step.
Each update gives clients a concise view of completed work, pending assignments, and exceptions that need attention, with shipment and tracking details where available.
What the record tells you
Exceptions identify conditions that need attention. A customs hold remains pending until the cargo is available. These examples show how an assignment can be documented; they are not live shipment records.
| Lot | Commodity | Bags | Tracking | Status |
|---|---|---|---|---|
| 4412-C | Green coffee | 275 | Example 001 | Shipped |
| 4413-A | Cocoa | 1,100 | Example 002 | Shipped |
| 4415-B | Green coffee | 320 | Not assigned | Pending |
| 4418-A | Cocoa | 860 | Not assigned | Exceptions |
| 4420-B | Green coffee | 240 | Not assigned | Customs Hold |
Scroll sideways for tracking & status →
Where we work
Locations & service areas →CSS staff work from offices in New Jersey, Houston, and Hayward. We take assignments domestically and internationally; tell us where your cargo is.
Fifty years, one family, one interest: yours.
“While we are working on your behalf, we represent only your interests. Our independence is what assures the integrity.”
John C. Finkel · President
Read the letterWhether you know exactly what you need or are uncertain how to solve the problem, we can help
Start with the question you need to resolve. We will help you identify the right solution.